Latest news, trends and updates from around the globe related to the hospitality industry, tourism and  globalism .  

5 Jerks at Work and How to Deal with ThemWhen we’re new in the workforce, we’re often forced to figure out how to climb up the ladder while managing a variety of “difficult personalities” with little or no preparation. In her book, Jerks at Work: Toxic Coworkers and What to Do About Them, author Tessa West profiles five specific difficult personalities that you’re likely to encounter at the office. Though each “jerk” differs in terms of behavior patterns, they all have one core psychological trait: They threaten your sense of certainty and control at work — your ability to predict what your day-to-day looks like. Here are a few strategies around how to understand their inner workings and weak points, as well as effective ways to manage them. The Kiss-Up / Kick-Down: Reach out to well-connected or seasoned workers at your organization — people who are aware of the office politics and reputations of other employees. Your goal is to build an understanding of how widespread the problem is and get the names of other potential victims whom you can follow up with. If you gather enough information, approach your boss. The Credit Stealer: Credit stealing is best handled outside of the room where it occurs. Before your next meeting, get together with your peers and make a plan. Promise to echo the contributions each of you share and give credit where credit is due. The Bulldozer: Prevent yourself from being bulldozed by learning how to “hold the floor” early on in a new role or organization. Small acts of leadership, like stepping up to spearhead a project or lead a presentation, will help establish your reputation as an authority figure among your team members. Once that label is in place, your actions and behaviors will carry much more weight. Micromanager: Confrontation will be necessary, but there’s an art to confronting a Micromanager. When you do approach your boss, don’t lead with micromanagement like them. Rather, lead with a conversation about getting aligned on your big-picture goals. Gaslighter: Record everything. Gaslighters are allergic to record keeping. Documenting their behavior serves as evidence of what the Gaslighter told you privately and in person. This forces them to confirm things in writing, making it more difficult for them to change the narrative later on.