SPA & Wellness
Our support spans everything from the opening of a new conceptual spa to ad-hoc operational assistance and the day-to-day management of the spa. Depending on your requirements, we can tailor our services to deliver a unique experience that meets your needs, all while providing first-class management services.
Conceptual natural spa brief
Pre-opening and project management
Design of facilities
Treatment product design
Procurement of equipment and decorative items
Crafting spa & wellness programs & services
Spa service menu engineering
Implementing systems & processes
Staff recruitment, training and development
Review and creation of Job Description for the individual position
Creation of Standard Operating Procedure (SOP)
Standard of service review and guidance
Leadership coaching and management skills building
Product and supplier introduction
Uniform design
Third party marketing introduction
Design brief spa wellness nutrition brief
Mystery guest program
Action plans and forward planning for the development and/or improvement of the spa
Strength, weakness, opportunity, tread (SWOT) analysis for existing’s spa
Selecting and contracting staff for the project local or overseas
Assist in application for visa (overseas employment)